Introducing the PFM Mortgage Team, James, Wendy, and Katy
At PFM, your mortgage journey is supported by a team dedicated to providing a smooth, efficient, and reassuring experience from start to finish.
- Clients receive consistent support from two advisers who jointly manage every case.
- The team offers comprehensive mortgage and remortgage advice with proactive rate monitoring.
- Strong coordination with lenders and solicitors helps ensure a smooth, stress-free process.
I am fortunate to work alongside my colleague and fellow mortgage adviser, Wendy Hicks, and together we share all client cases, ensuring we are both fully informed of your circumstances and the progress of your application. This means you always have access to an adviser and can rely on a consistently high standard of service throughout your mortgage journey.
With a combined 25 years of experience in Independent Mortgage Advice, and holding the highest mortgage qualifications available, we offer a comprehensive advice and arrangement service. Both Wendy and I oversee the administration of every case, remaining closely involved at each stage to ensure everything progresses smoothly, and we are brilliantly supported by Katy, our mortgage administrator, who helps coordinate communication and documentation to keep the process moving efficiently.
We work closely with lenders, estate agents, and solicitors, keeping all parties informed to reduce hassle and stress for you. When the time comes to discuss moving dates with the seller, your solicitor, and your estate agent, we will be on hand to ensure the lender is fully prepared for completion.
We also provide a full remortgage service, supported by our proactive Rate Watch Service. We review all active cases, and mortgage offers on a weekly basis and, if a lender reduces its rates on the same product, we will update your application or offer accordingly. This protects you against unexpected rate increases while allowing you to benefit from any reductions. We have seen numerous examples this year where securing a rate early has saved clients significant sums, particularly during times when many anticipated falling rates, only for fixed rates to rise instead.
Alongside residential and remortgage advice, we also offer Later Life Lending and Equity Release advice and we are proud members of the Equity Release Council, ensuring you receive guidance that meets the highest standards of safety, transparency, and consumer protection.
We value each and every client, and we place service at the heart of everything we do. We take great pride in the positive feedback we receive and would be delighted to assist with your mortgage enquiry.
Your home may be repossessed if you do not keep up repayments on your mortgage.
Author: Ian Long